Privacy Policy | Artcomet

Whitefoot Online Solutions Private Limited (“we” or “us” or “Artcomet”) consider the privacy and protection of our clients' data, both corporate and personal, to be of the utmost importance and we take robust measures across our business to protect the security and integrity of all such information.

By visiting the Site(www.artcomet.com) or using the Apps, you consent to our use of your personal information in the ways set out in this policy and in our Terms of Use. This policy only applies to Artcomet’s Site, Apps and services.

The law requires us to take particular steps in relation to the processing and protection of personal data. To ensure that you feel confident about providing us with your personal information when communicating with us and using our services, we outline below our practices in relation to the collection and use of personal data. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which we will collect, use and process personal data. Please read this Privacy Policy carefully to ensure you understand how we handle your personal data; please also check this page from time to time as the Policy may be updated.

We respect your privacy. Artcomet will not disclose your name, email address or other personal information to third parties without your consent, except as specified in this policy. We generally use the information to provide and improve our services and products, for billing and payments, for identification and authentication, for targeted online and offline marketing, to contact members or interested parties, and for general research and aggregate reporting.

INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following information about you:
Information you provide by filling in forms on our website (www.artcomet.com); and information given in hard copy form or by any other means providing: your name; date of birth; address; interests; marketing preferences; when appropriate your credit information; and any other personal information relevant to the services we provide. This information may be provided when you are registering interest, transacting with us, subscribing to our services or for newsletters or requesting information;

Correspondence or other contacts you may have with us;
Details of transactions you carry out through our website, and any communications by telephone, in person or by any other means relating to those transactions. This may include recording certain telephone conversations;

Details of your visits to our website including, but not limited to, traffic data, web logs or other communication data and the resources you access.

The information you provide to us will be used for processing transactions but may also be used for internal data processing, such as compiling statistical information about your interests and the use of www.artcomet.com. As a service to you, we may also use this information to customize the content we offer on www.artcomet.com.

Your username is publicly displayed and connected to your Artcomet activity. Other people may see the date you joined; ratings, reviews and related photos for items you purchased or sold; your profile information; items you listed for sale; your shop pages and policies; your favourites, followers and those you follow; sold item listings and the number of items sold; and comments you post in our community spaces. 

SPECIFIC INFORMATION WE MAY COLLECT VIA www.artcomet.com
We may collect and process the following information obtained from your use of www.artcomet.com.

Cookies
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket. Using our website will result in us placing cookies on your computer in the 3 categories set out below.

Strictly necessary: These cookies are essential to enable you to move around the website and use its features, such as accessing secure areas of the website; many of the functions on our website will not work properly, or at all, if you do not allow these cookies to be used. We may therefore be unable to provide many of the services you may wish to request unless you accept the use of these cookies.

Performance: These cookies collect information about how visitors use a website, for instance which pages visitors go to most often. These cookies do not collect information that identifies a visitor: all information these cookies collect is aggregated and is therefore anonymous. The information is only used to improve how the website works.

Functionality: These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features (for example, remembering changes you have made to text size and fonts).

Targeting or Advertising: We sometimes partner with third parties to deliver more relevant advertisements and to compile web statistics. These third parties may use cookies, web beacons and other tracking technology to monitor your visits to both Artcomet’s and other websites. They monitor your online behaviour and identify website usage, helping advertisers show you advertising and content that is more relevant to you.

Artcomet may share collective information such as demographics and Website usage statistics with our sponsors, advertisers or other third parties (such third parties do not include Artcomet’s marketing partners and network providers).  When this type of information is shared, such parties do not have access to your Personal Information.

However, none of these cookies store personally identifiable information and we only use trusted advertising partners. Just so you know, these third parties will have their own privacy policies and they may be different from ours.

Artcomet’s provides users of www.artcomet.com the opportunity to inform others (each, a “recipient”) about a sale or lot for sale, which will require the sender to provide us with the recipient’s email address(es). At the sender’s request, Artcomet will automatically send the recipient an email on behalf of the sender containing a link to Artcomet’s site which has the information about the sale or lot. Artcomet will not initiate any further contact with the recipient, beyond the email sent on behalf of the sender, unless the recipient specifically “subscribes” for extra services by filling out a registration form.

If you, as a recipient, do not wish to receive further e-mails from the sender and Artcomet, please reply to the sender requesting they stop sending you the email in the future. Artcomet does not accept responsibility for any third party’s use (or misuse) of this service.

IP Address
We may collect information about your computer, including your internet address, operating system and browser type when you visit us. Your internet address is used to help identify and gather statistical or demographic information about our customers generally. We also use this information for internal system administration to help diagnose problems with our servers, to administer our website and the customer or user experience.

Artcomet may receive or obtain information (for example: an email address or IP address) about a person who is not yet a registered Artcomet member (a “non-member”) in connection with certain Artcomet features, such as when a non-member subscribes to Artcomet’s newsletter, a member invites a non-member to visit the Site, a non-member engages in a transaction, or a member sends a gift card code to a non-member. Non-member information is used only for the purposes disclosed when it was submitted to Artcomet. A non-member can contact our support team at hello@artcomet if they do not want Artcomet to retain their information.

HOW IS THIS PERSONAL INFORMATION USED?
Artcomet will collect, record, store and use your personal data for clearly specified purposes including but not limited to:

> Providing you with information, products or services that you request from us or which we believe would interest you in a way that is targeted and relevant. This could include but is not limited to auctions, private sales, storage services and transportation, valuations, real estate, education and insurance;

> Carrying out our obligations arising from any contracts entered into between you and us;

> Notifying you about changes to our products and services;

> Ensuring that our website is presented in the most effective manner for you and your computer
selling or purchasing property or services (unless you object) advising you of forthcoming sales, events and services.

We may contact you for the above purposes by telephone call, email, text or SMS messaging and other means.

SHARING INFORMATION
We will not share your personal data with anyone other than in accordance with the law and as stated in this Policy. Each of the countries in which we operate has different privacy laws. Our Privacy Policy will reflect those.

We may from time to time however need to disclose your personal data to certain third parties.

Agents or Contractors of Artcomet
We may need to disclose certain personal information to our Agents or Contractors to enable Artcomet to process transactions or communicate with you, like courier company, credit card processing companies, gallery partners, etc. For example, if you purchase an item, we’ll share your shipping information with the seller; we could use your forum suggestions to improve our services; we use data analytics and work with certain third-party service providers for targeted online and offline marketing; and of course, we use your email address to communicate with you.

Where we do so it will be on the basis that these agents/contractors are required to keep the information confidential and secure, and will not use the information for any other purpose than to carry out the services they are performing for Artcomet.

Anti-Money Laundering and Regulatory Authorities
We may need to retain and disclose certain information about you to regulatory authorities and to appropriate agencies to conduct anti-money laundering and trade sanction checks and to assist with fraud prevention. We will disclose this information as is required by law.

Credit Agencies
We may need to disclose certain personal information about you to credit agencies to conduct appropriate checks when you are transacting with us.

Legal Disclosures
While we will not voluntarily disclose your personal data we may disclose such information if we are required to do so by a valid Court Order, if we are lawfully requested by government or law enforcement authorities, if we are required to do so pursuant to other legal processes, or if it becomes necessary to protect the rights or property of Artcomet.

WORLDWIDE TRANSFERS AND PROCESSING
As a global organisation, Artcomet may process your personal information as described above in countries outside of India. Each of these countries has differing privacy laws offering different levels of protection for your personal information. Our Privacy Policy reflects these varying practices and we will act in accordance with this Policy in all jurisdictions we operate in. By providing your personal information to Artcomet, you consent to us processing your personal information in any jurisdiction, in accordance with this Policy.

Artcomet is both a marketplace and a community. We offer several features that allow members to connect and communicate in public or semi-public spaces, such as Community and Product Reviews. Please use common sense and good judgment when posting in these community spaces or sharing your personal information with others on Artcomet. Be aware that any personal information you submit there can be read, collected, or used by others, or could be used to send you unsolicited messages. Artcomet generally does not remove content from community spaces, and your posts may remain public after your account is closed. You are responsible for the personal information you choose to post in community spaces on Artcomet.

CONTACTING YOU
In order to provide you with marketing information about our products and services, we may contact you by email, text, SMS or any other messaging service, telephone, fax and by post. At the bottom of any marketing emails you will have a clearly marked unsubscribe option from future mailings. In addition, you may at any time send an email to hello@artcomet.com asking for your name to be removed from our lists.

YOUR RIGHTS
You have the legal right to a copy of the information which we hold about you, including information on how this will be used and to ensure this information is accurate. You also have the right to ask us not to process your personal data for marketing purposes - you can exercise this right by checking certain boxes on the forms we use to collect data or at any time by contacting us at hello@artcomet.com.

Artcomet will not sell or disclose your personal information to third parties without your consent, except as specified in our Privacy Policy.
  
SECURITY
We will take all reasonable and appropriate steps to protect the security and integrity of all personal information provided to our website, or by any other means electronic or otherwise.

We will ensure that your personal data within Artcomet is suitably protected against both unauthorized physical and electronic access. These measures include an electronic firewall and various other protection measures that involve virus scanning, installation of security patches, vulnerability testing, backup and recovery planning, employee training, security audits and other steps designed constantly to improve the data protection posture. However, we cannot guarantee that information during transmission through the internet or any computer network is entirely safe from unauthorized intrusion, access or manipulation. We will have no liability for disclosure of information due to errors or unauthorized acts of third parties. In any event, where we believe personal data has been compromised, we will notify you of this.

THIRD-PARTY WEBSITES
The Artcomet’s sites may contain links to other websites which are not operated by Artcomet. The information you provide to us will not be transmitted to other websites. However, these websites may collect personal information about you in accordance with their own privacy policies, once you click on these links and leave our website. Artcomet shall not be responsible for the privacy practices or the content of such websites.

Some members or visitors may connect to Artcomet or register an Artcomet account using an external third-party application, such as Facebook or google, or an app developed using the Artcomet application programming interface (API). Artcomet may receive data from those connected third-party applications. Connecting your Artcomet account to third-party applications or services is optional, and when you connect your account to an external app, you will be granting Artcomet permission to receive information from the third-party applications. You can also choose to share some of your activity on Artcomet on certain social media networks which are connected to your Artcomet account.

HOW LONG WILL ARTCOMET KEEP MY PERSONAL INFORMATION?
We will hold your information on our systems for as long as is necessary for the relevant activity, or for as long as is specified in any agreement between you and us.

CHANGES TO THIS POLICY
We reserve the right to amend or update this Privacy Policy and any of our privacy practices at any time. We will notify users of this website by posting any updated policy on this page and such changes will be effective immediately and without further notice. Where appropriate, we may notify you directly of changes to the Privacy Policy either through email or a prominent notice on our website.

CONTACT
If you have any queries in relation to the use and protection of your personal data please contact us at hello@artcomet.com.